Shipping & Returns
SHIPPING POLICY
Your Order, Delivered with Care At Happy Kid, we are dedicated to ensuring your order reaches you safely and on time, no matter where you are in the world.
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Processing Time: All orders are carefully packed and shipped within 7 - 30 business days. You will receive a confirmation email with your tracking number as soon as your package is on its way.
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Global Shipping: We are proud to serve families across the globe, including our customers in the UK. We offer tracked shipping options to provide you with peace of mind throughout the entire delivery process.
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Delivery Times: Shipping times vary depending on your location. Please check the estimated delivery window at checkout.
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Important Note on Duties & Taxes: Please be aware that international orders may be subject to import duties, taxes, or customs fees upon arrival in your country. These additional charges are the responsibility of the customer. We recommend checking with your local customs office for any potential fees before placing your order.
RETURN & EXCHANGE POLICY
Our Promise: Your Satisfaction Matters We want you and your little one to be completely happy with your purchase. If you are not satisfied, we are here to make it right.
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30-Day Window: You may return or exchange your items within 30 days of receiving your order.
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Condition of Items: To be eligible for a return, items must be unused, in their original packaging, and in the same condition that you received them.
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How to Initiate: To start a return or exchange, please contact our support. We will provide you with clear instructions and the necessary steps to complete the process.
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Return Costs: For returns or exchanges, the shipping costs back to our facility are the responsibility of the customer. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
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Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method.